[mythtv-users] mythfilldatabase not updating since last week's boot

[Bill Meek]

On 11/21/2017 06:15 PM, Stephen Worthington wrote:
> On Tue, 21 Nov 2017 14:13:22 -0600, you wrote:
> 
>>
>>
>> Hi Steven!
>>
>> Thanks for the command line tip!
>>
>>
>>>>>     From yoour log you can see it failed to get the data -
>>>>>
>>>>> 2017-11-18 11:41:28.087791 E  DataDirect: Failed to get data: Download error
>>>>> 2017-11-18 11:41:28.087815 E  Encountered error in grabbing data.
>>>>> 2017-11-18 11:41:28.150098 E  Failed to fetch some program info
>>>>>
>>>>>
>>>>> There is not enough information in the log to say what might be going
>>>>> wrong - just that it is failing to download.  I do not know if
>>>>> mythfilldatabase will give us more details, but it would be worth
>>>>> trying increasing the logging, both the loglevel and verbosity:
>>>>>
>>>>> mythfilldatabase --dd-grab-all --loglevel debug -v most
>>>>>
>>>>> If that does not show what is happening, I would then use wireshark to
>>>>> log the traffic to and from the MythTV box so you can see exactly what
>>>>> it is sending to Schedules Direct and the error that it is getting.
>>>>>
>>
>> Ran the command line and added a redirect to send to a log file and got
>> this:
>> https://pastebin.com/3VRWFVq5
>>
>>
>> BTW, this was run while the Backend was up but not recording.
>>
>> Thanks!  Barry
> 
> You are getting "connection refused".  The connection to
> dd.schedulesdirect.org requires authentication - if I try it, I get
> back a "401 Unauthorized" message.  The detailed debug data is not
> quite sufficient to show if that is what is happening at the packet
> level, but my first guess would be that the authentication data is not
> being sent, or invalid authentication is being sent.  So check where
> ever that authentication data is stored to see if it is still valid.
> Since I do not use Schedules Direct, I do not know where the userid
> and password are stored - it might be in the MythTV settings
> somewhere.  It looks like that data gets set up when you configure
> your video source to use the DataDirect grabber - it prompts you at
> that time for the information it needs.

To test your login, go to: https://www.schedulesdirect.org,
login and select the Lineup Support tab on the left. Look
for the line:

     Check the raw data in your application or HERE to rule out application problems.

and click on HERE. If that works, then your login info is OK.

Compare the User ID/Password in mythtv-setup->Video Sources->Listings grabber

Do this for ALL Video Sources that use Schedules Direct.

-- 
Bill