[mythtv-users] Cable box serial control

[Glen Johnson]

Tried one more call to Comcast and same thing.  This guy knew what a TIVO is but said I'd have to call TIVO.  He couldn't control the serial port.  I even told him "it's the serial port on my cable box, not the port on my TIVO.
Anyone have a direct number or contact at Comcast?
I used the 1800COMCAST number.
This is so frustrating, I could scream.

-----Original Message-----
From: mythtv-users-bounces at mythtv.org [mailto:mythtv-users-bounces at mythtv.org] On Behalf Of James Orr
Sent: Thursday, April 22, 2004 11:17 AM
To: Discussion about mythtv
Subject: Re: [mythtv-users] Cable box serial control

On Thu, 2004-04-22 at 10:27, Glen Johnson wrote:
> Not the typical question here.
> 
> Anyone know exactly what to tell the cable company to enable the
> serial port on a DCT-2000?
> 
> I called, Comcast and they said they had no control over the serial
> port, either it worked or it didn’t.
> 
> I know I read somewhere on here or AVS what parameter the cable tech
> had to set to enable it but I can’t find that info for love nor money.

Try telling them you have a TiVo.  Also, your firmware needs to be
version 7.54 or higher.  To check go to Menu->Setup->Cable Box, then
choose "Yes" to "See Configuration".

-- 
James Orr <james at orrwhat.net>