[mythtv] Where should *users* report problems/potential bugs?

[Joseph A. Caputo]

On Sunday 20 November 2005 14:22, Ian Caulfield wrote:
> On Sun, 20 Nov 2005, Daniel Segel wrote:
> 
> > I'm a user running the svn version of MythTV. I do follow the 
> > mythtv-dev and  
> > commits list, but I'm not sure where I should report problems I 
> > find. Should  
> > I post them to the mythtv-users list first, or here?
> >
> > A recent example was the 'can't delete' bug that was introduced in 
> > 7928 and  
> > fixed in 7934; this one was fixed while I was debating with myself 
> > about  
> > where to post the problem, but in the future I might not be so 
> > lucky. 
> 
> If you find a bug, it's good to post it as a ticket on the trac - 
> emails on the list sometimes get buried!

No, no, no!!! Please don't create a ticket for something until you've 
verified that it's an actual bug -- doing so often wastes valuable 
developer time because someone has to close tickets that aren't 
actually bugs.  The most appropriate place to report/inquire about 
potential bugs is the -users list; queries to the -dev list should be 
limited to issues regarding specific code changes.

Once the chatter on the -users list has verified that there's an actual 
bug, you can migrate the discussion to the -dev list, or create a Trac 
ticket, or both.  Quite often a developer will pick up on the list 
discussion and create a ticket themselves.

Of course, if you are a developer and can verify that there is a bona 
fide bug in the code, then you can bypass the -users list :-)

-JAC