[mythtv-users] Sudden failure of InfiniTV6 PCIe to tune channels

[Douglas Sargent]

Check the cooling on the card. It can be perfectly configured, but if it
gets warm will not record. Cool it down and it will record perfect again
... if properly configured.

On Tue, Nov 21, 2017 at 7:08 AM, Peter Bennett <pb.mythtv at gmail.com> wrote:

>
>
> On 11/21/2017 07:31 AM, Justin Moore wrote:
>
>> Hi,
>>
>> I have an InfiniTV 6 (PCIe version) which has worked beautifully with my
>> Verizon CableCARD since 2014. However in the last 24 hours I've been unable
>> to tune or record anything. I've used the python client program, I've
>> called Verizon to re-pair my CableCARD, and I've rebooted my computer, all
>> with no success. I've searched Google for various error messages and
>> conditions, also with no success.
>>
>> CableCARD status is "Validated, validation message is received,
>> authenticated, and the IDs match those in the current binding". My WMDRM
>> status on all the tuners is "red", though. Digging through the logs I've
>> started to see a number of "failed to get pat" messages when attempting to
>> tune a channel, and I'm wondering if that's related. When I pull up a tuner
>> tab on the browser UI, I set a channel using the "Channel" text field, and
>> click "Set channel". It tries to switch channels, but in the "Program" text
>> box I see "No programs". Yet when I click over to the "Status" tab I do see
>> a program number and a number of PIDs. I don't know enough to know if the
>> error message is related to the tuning failure, but I don't recall having
>> this problem before.
>>
>> Setup:
>> Distro: Fedora 25
>> Kernel: 4.8.14-300
>> Firmware version: 15.1.13.152
>> CableCo: Verizon Fios
>> MythTV version: 29
>>
>> If anyone has any ideas on what I should check for next, I'd really
>> appreciate it. This really was working just fine for over a year, and then
>> just crapped out two nights ago.
>>
>> Thanks,
>> -justin
>>
>> After tuning a channel as you described above, click on the status tab
> and look at the bottom of the page for "Copy Protection:" It should say
> "Copy Control Information: "Copy Free" (00)". If it says anything else you
> will not be able to record that channel. Every so often I find a channel
> has been changed by Comcast to "Copy Once" and that prevents recording. If
> that is the case you will have to get the cable provider (Verizon) to
> change it back to "Copy Free".
>
> Peter
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