[mythtv-users] Trac rejected bug report as spam

[Darac Marjal]

On Tue, Aug 08, 2017 at 07:27:03AM -0400, Michael T. Dean wrote:
>On 08/07/2017 10:59 PM, Stephen Worthington wrote:
>>I was just trying to file a bug report on Trac, and I got back a
>>message saying that Trac had rejected it as being a high probability
>>of being spam.  This is what I was trying to put in the bug report:
>>

[cut]

>
>Note that you're not the only one to do this.  In fact, over the years 
>it has been done so many times that the search function is Trac is 
>basically useless.  This is part of the reason bugs are so hard to 
>find/handle.

Has anyone thought of making a bug-reporting script? Something along the 
lines of Debian's "reportbug", perl's "perlbug" etc. This could query 
the user's system for version info, automatically include the last few 
lines of the logs, report any differences between the user's config and 
the stock config and so on. Think of it as an alternative to Trac's 
"Submit Bug" form.

>
>It's not very intuitive for a user trying to create a bug report to 
>think of adding --version output as a file.  We had actually discussed 
>making a custom field that's not included in the default search for 
>--version output, but there were already so many tickets with 
>--version that it didn't seem worthwhile, especially since there's 
>also so many log files and MythWeb debug/traces and other stuff 
>included in descriptions (and that would continue to be included in 
>descriptions) that handling just --version wouldn't solve the problem, 
>anyway.  So, why doesn't someone go through and move all that 
>information?  Well, a quick search for using_alsa has 604 results 
>(probably none of which actually involve using_alsa), and finding the 
>logs and other such information buried in descriptions is much harder, 
>and the time it would take to clean up all the bad tickets is a lot of 
>time that could actually be spent working on MythTV, so the motivation 
>is low.
>
>Mike
>
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