[mythtv-users] Comcast CableCard Info

Steven Adeff adeffs.mythtv at gmail.com
Sun Aug 7 03:36:28 UTC 2011

On Fri, Aug 5, 2011 at 10:37 PM, Ronald Frazier <ron at ronfrazier.net> wrote:
> On Fri, Aug 5, 2011 at 10:07 PM, Tom Bongiorno <two.bits.11 at gmail.com> wrote:
>> Under ths Conditional Access page, it say "Status: Not Staged".  The Copy
>> Protection page says "Auth Status: Waiting for CP Auth".  Not sure what this
>> means, but it doesn't sound good.
> Not staged? That's needs to be done before the device can be paired,
> and it can only be done by engineers in the NOC. I think sending a
> tech to your house is gonna do nothing but waste time for both of you.
> I'd try calling comcast back, getting in touch with the engineers and
> let them know your cablecard isn't even staged.
> For what it's worth, I found this thread where someone mentions that
> apparently a lot of people are having problems with unstaged cards:
> http://forums.comcast.com/t5/XfinityTV-and-Equipment/CableCARD-Ceton-InfiniTV-4-tuner-Win7-Media-Center-does-not/td-p/914313
> And also, for what it's worth, I saw someone in the silicondust forums
> having similar issues with their Prime.

agreed, the techs know what needs to be done, the first person you
talk to on the phone *does not*. Call, ask to talk to a tech. It took
the ones in my region 1/2 a day to figure out what was wrong for me.
For me it turned out the initial setup was done poorly so their system
could not send the signal properly to my card.

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