[mythtv-users] Is this HD-PVR dead?

[Nick Rout]

On Thu, Oct 8, 2009 at 11:41 AM, greg <greg12866 at nycap.rr.com> wrote:
> David Engel wrote:
>>
>> On Wed, Oct 07, 2009 at 12:46:59PM -0700, Robert McNamara wrote:
>>
>>>
>>> On Wed, Oct 7, 2009 at 12:44 PM, John P Poet <jppoet at gmail.com> wrote:
>>>
>>>>
>>>> David, I had that problem with my C1 -- after using it for ~10 months.
>>>> ?I sent it back to Hauppauge and they replaced it with a rev E, which
>>>> has worked great.
>>>>
>>>
>>> Same exact story, also with a C1 (first model, no fan/heatsink on the
>>> encoder) and also had a very positive experience with Hauppauge
>>> support replacing it right away.
>>>
>>
>> Mine is a C2 so it has a fan that was supposed to fix the lock up
>> problems Did you all call or email Hauppauge support?  I sent a mail
>> through their web form before thinking to look for a phone number.
>> We'll see what happens.  Thanks for the quick responses.
>>
>> David
>>
>
> When i sent mine in i did it through e-mail and they were very prompt in
> responding. If i recall turn around was fast also....

Sorry I have visions of physically returning the pvr via email....

"How do I fit this damn thing into the modem...."