[mythtv-users] OT: Seagate Warranty support *Warning*

John Drescher drescherjm at gmail.com
Wed Jan 24 00:21:01 UTC 2007

> > The only thing that bugs me a bit about Maxtor (although I don't think
> > it's exclusive to them) is when you do a warranty return, the drive you
> > get back isn't a brand new one. It's someone else's broken drive that
> > they've refurbished.
This is normal with most hard drives and a lot of other computer
equipment (tape drives, monitors ...) as I have done quite a few RMAs
at work.

> I guess in a sense it's fair, because the drive
> > you're sending back is used, too, but it doesn't instill much faith that
> > the replacement will last.
Exactly. I have had RMAd items (monitor, hard drive) die only a few
months after I got them back and by then the original warrantee ran
out so we were out of luck.


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