[mythtv-users] zap2it labs and schedule/lineup corrections?

[James L. Paul]

Aloha,

I love the datadirect service that zap2it labs is providing for the 
community, and the subscription-for-survey model is perfectly fine with 
me. However, does anybody here have any advice for getting corrections 
made for incorrect listings?

For example, for my lineup, the travel channel schedule is off by 2 
hours. (I suspect it's a time zone thing, this happens a lot for some 
channels in Hawaii, I sometimes have a half-dozen channels with wrong 
schedules.)

For the travel channel example, I emailed labs at zap2it.com multiple times 
in early November. I posted on the labs.zap2it.com web forum on November 
22 on the "Schedule Discrepancies" forum. I posted again on December 2. 
(As I write this on December 30, I'm the last person who posted on that 
forum.) Each time I provided the requested information specified in the 
instructions on the website.

I've had no responses at all to email or posts in 2 months, and no 
corrections to the schedule. I'm not looking for anybody to blame or 
anything to complain about, I'm just hoping there's a process for 
reporting schedule errors that works, and that I've somehow missed it.

If there is no process that works, is there an easy method to have 
mythtv work around this problem? I'd love to be able to assign a time 
offset for each channel's schedule in mythtv. (The default being zero, 
of course.) Then myth would know to adjust the schedule properly and I 
wouldn't be at the mercy of incorrect schedules several times a year. If 
and when the schedule gets corrected, I could change the offset 
appropriately. Is there functionality like this already available?

James