[mythtv-users] Guide data disappeared

[Mike Carron]

On 04/24/2017 08:15 AM, Hika van den Hoven wrote:
> Hoi Mike,
>
> Monday, April 24, 2017, 5:10:53 PM, you wrote:
>
>> On 04/23/2017 08:01 PM, Mark Perkins wrote:
>>    
>
>
>> On 24/04/17 12:02, Mike Carron wrote:
>> This afternoon around 2             or 3 pm, my backend lost all
>> guide data. If I look at the             Listings on MythWeb, every
>> channel shows "NO DATA". This is             on a system that has
>> been running without problem for over 3             years and is
>> still on 0.27.4/fixes. Everything else seems to             be fine;
>> live tv works, I can record the show I'm watching             but
>> all scheduled recordings disappeared. I can play back
>> existing recordings with no problem. I'm assuming the
>> problem will self-correct with the next download from
>> Schedules Direct but that may be wishful thinking. If it
>> doesn't I guess I'll have to find the proper
>> Mythfilldatabase script to repopulate the database from             Schedules Direct.
>> There was a short segment in the backend log that was out of the
>> ordinary and that I hadn't seen before. I attached it. All the
>> rest of the log contained routine entries that I see every time      I look at a log.
>> Has anyone seen this before or have any idea what may have          happened?
>> Thanks,
>>    
>> mike
>>    
>>    
>>    
>> When you say short segment out of the ordinary, do you mean the
>> "Expire autoexpire.cpp:641 (SendDeleteMessages) Expiring 0 MB for
>> 1730 at 2017-04-23T21:42:48Z => Unknown" line?
>> I think that is just expiring a LiveTV entry where there is no
>> guide data loaded so would be symptom rather than cause. The
>> unknown is because there is no program title when there is no       guide data.
>> Can you just run mythfilldatabase from the command line as your
>> normal mythbackend user (probably mythtv) and does that fix it?
>> Actually probably should be mythfilldatabase --dd-grab-all.
>> If you run from the command line the terminal output might provide
>> some more clues about what is happening.
>> Otherwise maybe worth logging into your Schedules Direct account
>> and confirming that all is correct there (I don't use Schedules
>> Direct so don't know what "correct" might look like.)
>> There used to be an issue with old cache files that couldn't be
>> deleted but I thought that got fixed long long time ago. Could       try:
>> ls -ld /tmp/mythtv*
>> ***
>> Yeah, I ran mythfulldatabase yesterday and       that appeared to
>> correct the problem. I still have no idea what       happened
>> though. What would cause all guide data to be deleted?
>> mike
> Did you recreate your video-source(s)? Because the listing data is
> linked to them. Deleting them also deletes the listing data.
>
> Tot mails,
>    Hika                            mailto:hikavdh at gmail.com
>
> "Zonder hoop kun je niet leven
> Zonder leven is er geen hoop
> Het eeuwige dilemma
> Zeker als je hoop moet vernietigen om te kunnen overleven!"
>
> De lerende Mens
>
***
No. I was watching TV and I noticed that I noticed that the guide data 
switched to "Unknown." My lone video source has been Schedules Direct 
for several years.

mike