[mythtv-users] Problems with Ceton PCIe
Gary Buhrmaster
gary.buhrmaster at gmail.com
Mon Sep 8 18:45:54 UTC 2014
On Mon, Sep 8, 2014 at 6:01 PM, Justin Moore <justin.nonwork at gmail.com> wrote:
> Or they can blame me for running MythTV:
....
> Suggestions?
In order, I would:
0) Stop top posting
1) Reach out to linux at cetoncorp.com (to see
if their company realizes that RFC MUSTs
are not optional, and that they really have
to accept responsibility here).
2) Appeal the ticket (ask to be referred to
a supervisor to review the ticket). This
is actually not a MythTV or Linux issue,
that is just where you reproduced the
failure. You could likely reproduce the
failure on Windows with a RTSP client.
It is possible that your ticket wording
resulted in confusion by the level 0
support droid. Sometimes it just needs
someone else to review the ticket.
3) Return the Ceton for a full refund as
not being RFC compliant. Make sure
the retailer knows it is Ceton that has
failed to support their product.
4) If Ceton is unwilling to correct the firmware,
update the MythTV wiki to recommend
against Ceton as a vendor, as their latest
firmwares are not RFC compliant, and may
not work properly.
More information about the mythtv-users
mailing list