[mythtv-users] HDHR Prime / Comcast Activation / access = not-subscribed

[Mike Carron]

On 4/19/2014 8:02 AM, Philip Isaacs wrote:
>
> Spent about an hour on the phone with another guy, who really seemed 
> to be trying to help, but it's still not working. I've spoken now 
> three times to the people at the Cable Card activation (203 405 2298) 
> line and each time none of them have heard of an HD Homerun Prime. I 
> mentioned that I believe the Card needs to be "provisioned" and the 
> guy actually giggled at me as said, "yes, yes, I know". So that didn't 
> help. When I told them I was using it with Myth running on a Linux OS, 
> it was like I was speaking another language, of course. He was 
> familiar with Windows Media Center and kept asking me why I'm not 
> using that (not helping really). I guess I'm starting to ask myself 
> the same question, except, that I don't actually own an Windows OS at 
> this time (and havn't since about 2008).
>
> Supposedly they tech I spoke to unpaired and repaired it to my device, 
> but that didn't seem to help.
>
> Also he seemed very hung up on the fact that my Cable Card (Cisco) 
> doesn't actually have a DataID number, which I guess they need, but of 
> course I couldn't help that. H
>
> So I'm curious what I should do next.
>
> Is it possible the Cable Card is bad. It appears to work fine and all 
> the activation is successful.
>
>
**
Data: is one of the items that is necessary to getting a new CableCARD 
working4.
Get the HDHR page into your browser, click on CablewCARD menu, then on 
CableCARD Pairing. You should see the CableCARD ID: Host ID: and Data:

Be sure to have that page visible when you talk to the cable company 
tech. If the tech is happier when you use WMC, humor him/her, there's no 
difference over the phone.

mike