[mythtv-users] mythtv-users Digest, Vol 128, Issue 10

[Gary Buhrmaster]

On Wed, Nov 6, 2013 at 5:22 PM, Gary Buhrmaster
<gary.buhrmaster at gmail.com> wrote:
> On Wed, Nov 6, 2013 at 3:47 PM, Gary Buhrmaster
> <gary.buhrmaster at gmail.com> wrote:
> ....
>> I would hope that Sonic can identify and assist their user
>> in correcting the behavior of someone claiming to be a
>> subscriber.
>
> <sonic addresses taken off reply to avoid additional tickets>
>
> I have gotten in touch with Sonic support staff, and they are
> looking into it.  As with everything involving customer
> support (and privacy), these things may take time.

Just a follow-up.  Sonic support has contacted me to
let me know they contacted the individual subscriber
and are working with them to adjust the subscribers
auto-reply settings.

Gary