[mythtv-users] HDHR Prime /w Brighthouse?

[Matt Goebel]

On 10/2/2012 11:20 AM, Matt S. wrote:
> On Mon, Oct 1, 2012 at 2:05 AM, Matt Goebel <matt at goebelnet.com> wrote:
>> Is anyone using these two together with success?  Good/bad stories?  I've
>> not bought a prime because I was concerned with Brighthouse deciding to copy
>> protect everything one day and make it useless...  They may be doing that
>> now?  Also they use SDV so I'd need tuning adapters.  I love my HDHR as it's
>> been issue free, unlike my HD-PVR.  So the prime is really appealing if it
>> works and I can get all my channels.
> I have brighthouse and an HDHR Prime, it's not good news.  Everything
> except locals is CCI "Copy Once".
>
> I've actually moved a few times over the past several months - my old
> house, temp apartment, and new house.  My first place was Time Warner
> Cable.  TWC also sets everything to 0x02 - aka, copy once, except
> locals.
>
> Then, I moved to an apartment for a few months while I was waiting to
> move in to my new house.  It was served by Comcast.  It was great
> because I could basically get everything that I subscribed to with NO
> problems.  Everything I ever needed to watch was CCI 0x00, which is
> "Copy Freely".  I did have some issues initially getting the cablecard
> activated, but once it worked it was awesome.
>
> Then, I moved to my current house, serviced by Bright House Networks.
> BHN only serves a few areas of the country, so reports are few and far
> between.  Since you asked, I thought I'd give you my report.  It's
> just like it was when I had TWC.  The activation of the CC was very
> easy, but the only channels marked copy freely are the local
> broadcasts.  It's very disappointing, but that appears to be their
> current corporate policy.  Right now I have to leverage my HD-PVR and
> an STB which is just a pain compared to the HDHR Prime.
>
> Brighthouse has a way to contact the president of the company, and
> I'll likely send a letter explaining what I'm trying to do and how
> some of the US's largest providers do not have such a restrictive
> policy.  I'm not sure how much they'll be willing to listen, or to
> help, but all I can do is plead my case.  People who have Tivo's have
> a similiar problem in that they can't use the "Tivo-to-go" features,
> or the multi-room setups.
>
> If you have brighthouse, I'd encourage you to write in and try and
> educate the executives on why their policy only hurts consumers and
> isn't in line with the policies of their largest competitors.  Here's
> the link I'm referring to:
> http://applications.brighthouse.com/enterprise-forms/Divisions/CentralFlorida/OfficeOfPresident.aspx
>
> They tend to be very responsive on Twitter and other social networks
> too in handling customer questions/complaints, but I'm not really a
> twitter user, so I haven't tried that path.
>
> Good luck!
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Thanks for the info.  That is what I expected but was hoping to hear 
otherwise.  I assume it's the same in Michigan as it is Florida.