[mythtv-users] SA 3250 No Longer Recognized.

[Robert McNamara]

On Mon, Feb 9, 2009 at 11:56 AM, Batshua bat Yehonatan
<batshua at gmail.com> wrote:
> On Mon, Feb 9, 2009 at 1:52 PM, Robert McNamara <robert.mcnamara at gmail.com>
> wrote:
>>
>> On Mon, Feb 9, 2009 at 11:47 AM, Brad DerManouelian
>> <myth at dermanouelian.com> wrote:
>> > On Feb 9, 2009, at 11:36 AM, Batshua bat Yehonatan wrote:
>> >
>> >> I had my PVR working PERFECTLY -- for about half an hour.  Then, my
>> >> cable
>> >> company did some sort of system update and now Myth doesn't recognize
>> >> my
>> >> cable box as a STB.  I have reason to believe the update may have
>> >> crippled
>> >> my FireWire ports, but I am unsure since I don't know how to interpret
>> >> the
>> >> plugreport results I got.
>> >>
>> >> Given this catastrophic turn of events, what would be the next logical
>> >> step?  Should I call my cable company, play dumb girl and tell them
>> >> that
>> >> they broke my cable box and it doesn't work so I can get one with an
>> >> uncrippled port?  Should I call them up and tell them straight up that
>> >> their
>> >> last system update broke my FireWire and I have a legal right to a
>> >> working
>> >> port on my cable box?  Is it too premature to decide between these two
>> >> choices?  Should I be doing some other tests instead?
>> >>
>> >> Thank y'all so much for your time and patience.
>> >
>> > Personally, I would call and say, "I have been using my cable box hooked
>> > up
>> > to my TV's firewire port and it suddenly stopped working. This is the
>> > only
>> > free port I have on my TV. How can I get this to work again?"
>> >
>> > You will only confuse the person who answers with any more information
>> > than
>> > that - and may even confuse them with that. If they refuse to get you a
>> > STB
>> > with working Firewire, you can then ask to speak with a manager. If they
>> > refuse, you can quote the FCC ruling that says they are legally
>> > obligated to
>> > give you a box that has a working firewire connection. If that doesn't
>> > work,
>> > you can then threaten to call the FCC and file a report against them.
>> >
>> > -Brad
>> >
>> > _______________________________________________
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>> > mythtv-users at mythtv.org
>> > http://mythtv.org/cgi-bin/mailman/listinfo/mythtv-users
>> >
>>
>> If you do this, make sure to check out the 1394 trade association web
>> site and get the model number of the TV you "have" because they'll ask
>> :).
>>
>> Robert
>
> Won't they notice when they come over that it's NOT the TV I have?
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>

Why would they roll a truck for a box switch?  And the tech isn't
going to know what TV you said you had.