[mythtv-users] Cox Communications has turned off Firewire output

[Raphael]

Tom Greer wrote:
> Cox Communications in Orange County, CA has disabled the IEEE1394 output 
> on all of their cable boxes.
> 
> I called Technical Support this afternoon and spoke to a supervisor, who 
> informed me that this was a Cox Cable corporate decision.
> 
> When I informed him that this violated FCC regulations, he simply 
> repeated the new policy.
> 
> I promptly informed him that I was going to file a complaint with the 
> FCC - and immediately start the process of switching my telephone, 
> internet provider and cable TV service elsewhere.
> 
> I have filed a complaint with the FCC.
> 
> FYI, The specific FCC regulation that requires this is 47cfr76.640 where 
> it says:
> 
> (4) Cable operators shall:
> 
> (i) Effective April 1, 2004, upon request of a customer, replace any 
> leased high definition set-top box, which does not include a functional 
> IEEE 1394 interface, with one that includes a functional IEEE 1394 
> interface or upgrade the customer's set-top box by download or other 
> means to ensure that the IEEE 1394 interface is functional.
> 
> (ii) Effective July 1, 2005, include both a DVI or HDMI interface and an 
> IEEE 1394 interface on all high definition set-top boxes acquired by a 
> cable operator for distribution to customers.
> 
> I'm not entirely convinced this is a nationwide issue.  Perhaps, we have 
> a local yokel here that is feeling his Wheaties.  Is anyone else having 
> this problem?
> 
> Tom
> 
> 
> 

Wow, if comcast tries to pull that on me I will drop them so fast they 
won't even be able to say "retention department". You did the right thing.

Raphael