[mythtv-users] Calling Rochester, MN mythTV users

[Steven Adeff]

On 9/3/06, Dean Collins <Dean at collins.net.pr> wrote:
> > -----Original Message-----
> > From: mythtv-users-bounces at mythtv.org [mailto:mythtv-users-
> > bounces at mythtv.org] On Behalf Of Mario Limonciello
> > Sent: Sunday, 3 September 2006 6:19 PM
> > To: mythtv-users at mythtv.org
> > Subject: Re: [mythtv-users] Calling Rochester, MN mythTV users
> >
> > On Fri, 2006-05-19 at 09:59 -0500, Ed Neff wrote:
> > > Hi Mario,
> > >
> > > Thanks for all the good information about dealing with Charter
> Cable.
> > > I have been doubtful about Charter because their website  left me
> > > confused.  Your posts give me some hope that Charter may be a choice
> > > for me.
> > >
> > > I live near Rochester, MN, close enough to be served by Charter, but
> > > have a large satellite dish using 4DTV and an Over-The-Air antenna
> for
> > > local channels.  I have built (and re-built) three MythTV systems
> and
> > > they all work quite well.  If too many of the so-called "Cable
> > > Channels" become unavailable via 4DTV, Charter and firewire would be
> > > the way I'd have to go.
> > >
> > > Thanks again for letting those of us near Rochester know about
> Charter
> > > Cable and how to deal with them.
> > >
> > > --
> > > Ed Neff
> >
> > Hello Again Myth List,
> >
> > I have a follow up to my previous posting about Rochester, MN and
> > digital cable via firewire in the area.  Sometime in late July, my
> > firewire recordings stopped working.  Instinctively, I pulled up the
> > diagnostics and lone behold, got the unfortunate 5C=1 on all stations
> > that weren't analog except for the broadcast HD stations.  I
> immediately
> > called up Charter, and was sent back and forth from the internet and
> TV
> > depts until they realized that I really DIDNT have anything wrong with
> > my "Firewall" that I was talking about my STB.  I eventually got in
> > contact with a technical supervisor and over the weeks surrounding
> this
> > incident, tried to talk with him to see if they would renig on the 5C
> > status.  He didn't believe me at first either that it was caused by
> the
> > 5C problem, and made me switch out the box first among a few other
> > things.  When he finally did come to realize that this was the
> trouble,
> > he had told one of his engineers to talk to me.  They never called,
> and
> > this tech sup stopped returning my calls and emails.
> >
> > I had enough, and went into the office to find him.  He appologized
> for
> > his engineer not contacting me, and told me that it wasn't anything
> that
> > they directly changed in the firmware configuration themselves.  He
> told
> > me that all of the stations actually were supposed to be supporting
> the
> > encryption already.  With a recent upstream firmware update, they were
> > physically able to support the 5C encryption on the boxes.
> >
> > I don't know how reliable all this information that I got from him is,
> > and whether it really was a firmware option that they either disabled
> or
> > enabled, or if it was from upstream.  It's come down to me having to
> > admit my defeat, and deal.  I'm evaluating if I can switch to
> satellite
> > instead without too much hassle now, mainly on principle for how much
> I
> > was jerked around with Charter.
> >
> > Regards,
> >
> > Mario
>
> Why give up, just document everything and call the fcc
>

they're well within their legal right to do what they are doing, the
FCC will be no help.

-- 
Steve
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