[mythtv-users] Comcast being coy?

[John Higgins]

That's just plain not right. I picked up 2 HDTV boxes from my local Comcast
(Vancouver WA) without any problems whatsoever. I didn't even want HDTV - I
just wanted S-Video output and that's the only boxes (except for their DVR)
that support HDTV. You don't need an HD monitor for HD to work either. I use
the SVideo output on my 36'' Sony without any problems and it is a much
clearer picture on the HD channels as well.

Just go down to the office and pick one up - don't worry about the morons on
the phone - the people at the store will just give you the box. Make sure it
does have the firewire ports on the back however.

Typical Comcast issue - just be persistant and they don't know enough to
continue the argument for long :)

John W Higgins
wishdev at gmail.com

On 10/7/05, Chris Ribe <chrisribe at gmail.com> wrote:
>
> I don't yet have a frontend capable of processing HDTV, but I decided to
> go ahead and call Comcast and get an HDTV/Firewire box. I figure I can get
> the Firewire transport working before I shell out for a new computer.
>
> Anyhow, when I asked for a box with a firewire port on it, the rep said,
> "A what?" and then put me on hold while she went to find an HDTV specialist.
> I was then told that, "at this time, the only connections supported are DVI
> and HDMI."
>
> I said, "Fine, just bring it anyway."
>
> I'm hoping they just didn't know what they were talking about or just
> repeating the company line. I also hope they won't hassle me at the install
> because I don't have an HDTV monitor.
>
> I was told that I couldn't just pick up the box, and that the technician
> won't leave until everything is working. To make matters worse, I won't even
> be around when they come to do the installation.
>
> Hopefully if I leave a note that says, "Dear Comcast guy, I know what I am
> doing, please just leave the box and go about your business." there will be
> a box there for me when I get home.
>
> Any helpful advice and or pertinant anecdotes out there?
>
> Thanks,
> Chris Ribe
>
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