[mythtv-users] Re: Comcast being coy?

[Derek Meek]

Federal regulations stipulate that if you request a firewire capable
version of an HDTV tuner device they _must_ provide it

On 10/7/05, Chris Ribe <chrisribe at gmail.com> wrote:
> I don't yet have a frontend capable of processing HDTV, but I decided to go
> ahead and call Comcast and get an HDTV/Firewire box. I figure I can get the
> Firewire transport working before I shell out for a new computer.
>
> Anyhow, when I asked for a box with a firewire port on it, the rep said, "A
> what?" and then put me on hold while she went to find an HDTV specialist. I
> was then told that, "at this time, the only connections supported are DVI
> and HDMI."
>
> I said, "Fine, just bring it anyway."
>
> I'm hoping they just didn't know what they were talking about or just
> repeating the company line. I also hope they won't hassle me at the install
> because I don't have an HDTV monitor.
>
> I was told that I couldn't just pick up the box, and that the technician
> won't leave until everything is working. To make matters worse, I won't
> even
> be around when they come to do the installation.
>
> Hopefully if I leave a note that says, "Dear Comcast guy, I know what I am
> doing, please just leave the box and go about your business." there will be
> a box there for me when I get home.
>
> Any helpful advice and or pertinant anecdotes out there?
>
> Thanks,
> Chris Ribe
>
>