[mythtv-users] Re: Wife Acceptance Factor question: dealing with crashes

[John Kuhn]

what would help really, is a tagline at the bottom of all these emails 
pointing to the searchable archive of this list and docs and jarods guide..

--John

Donavan Stanley wrote:

>On Wed, 20 Oct 2004 18:57:38 -0400, Michael J. Sherman
><msherman at dsbox.com> wrote:
>  
>
>>Ok, now this is just getting ridiculous.  How are new users going to
>>start to use and love MythTV when all you do is mock them when they
>>report problems?   There is a better way to deal with new users and
>>the fact that they don't include a backtrace, etc.
>>    
>>
>
>*sigh* here we go again.   Someone doesn't bother to RTFM and because
>the developers, who have put countless hours of their own time writing
>code, and helping those that DO RTFM and submit proper bug reports are
>the bad guys...  I think that if you look back over the interactions
>between devs and users you'd see that the folks that demonstrate that
>they can follow simple directions get good responses from the
>developers, those that don't get negative responses.
>
>
>
> 
>  
>
>>All the effort you took to write up that junk could have been directed
>>at a meaningful post on how to capture traces using gdb, or a simple
>>direction to read the section of the docs that covers it.
>>    
>>
>
>Ever stop to consider that the dev team has done that COUNTLESS times.
> Ever consider that if the user base could take a few moments to try
>to help themselves by reading the documentation or searching the
>mailing list they wouldn't need "meaningful posts"?
>  
>
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