[mythtv] Ticket #9402 (or How do I contact the original ticket owner?)

Robert McNamara robert.mcnamara at gmail.com
Mon Jul 4 18:09:35 UTC 2011

On Mon, Jul 4, 2011 at 11:04 AM, Ian Wilkinson <null at sgtwilko.f9.co.uk> wrote:
> Hi,
> Two things:
> 1) I've read the TicketHowTo, and it states that discussions about
> tickets should be done on the mailing list, however if I found a fix for
> a problem, but want to see if the ticket that's raised is caused by the
> same thing, how do I contact the original ticket author to see if my fix
> helps them?  I can only see the first part of the e-mail address when
> viewing the ticket (and fair enough I wouldn't want my e-mail address on
> display).
> I realise that probably the response here will be "Just post on the
> mailing list, they should have subscribed on the off chance that someone
> will post about their issue.", but there has to be a better way of
> contacting them.  Obviously if I was to reply to the ticket suggesting a
> fix (which the TicketHowTo suggests is not allowed) then they would
> receive my e-mail.

Posting a fix for the issue is not only allowed, it's encouraged!
It's the relentless "Me too", "This is high priority, jerks!" and "The
devs should really look at this, they're really starting to annoy me"
that wears us down.  So don't do that, and it should be fine.  ;)

Obviously an issue we can fix for everyone, it's something we want to
know about.  If it's something the user caused for themselves, we
especially want to know about it.


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