<div dir="ltr"><div class="gmail_extra"><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">In order, I would:<br>
<br>
0) Stop top posting<br></blockquote><div><br></div><div><flame></div><div>I apologize for using a mail client written after 1995.</div><div></flame></div><div> </div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
1) Reach out to <a href="mailto:linux@cetoncorp.com">linux@cetoncorp.com</a> (to see<br>
if their company realizes that RFC MUSTs<br>
are not optional, and that they really have<br>
to accept responsibility here).<br></blockquote><div><br></div><div>I did that and initially got no response. After kicking up some dust on Amazon, Newegg, and Twitter, I appear to have finally gotten their attention. We'll see where this goes.</div><div> </div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
2) Appeal the ticket (ask to be referred to<br>
a supervisor to review the ticket). This<br>
is actually not a MythTV or Linux issue,<br>
that is just where you reproduced the<br>
failure. You could likely reproduce the<br>
failure on Windows with a RTSP client.<br>
It is possible that your ticket wording<br>
resulted in confusion by the level 0<br>
support droid. Sometimes it just needs<br>
someone else to review the ticket.<br></blockquote><div><br></div><div>Already done. I don't have Windows running on any computer in my house, so that's a no-go. I did finally hear back from their Linux people about 15 minutes ago.</div><div> </div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
3) Return the Ceton for a full refund as<br>
not being RFC compliant. Make sure<br>
the retailer knows it is Ceton that has<br>
failed to support their product.<br></blockquote><div><br></div><div>I'm holding off on that for a few days until I see how (2) unfolds.</div><div> </div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
4) If Ceton is unwilling to correct the firmware,<br>
update the MythTV wiki to recommend<br>
against Ceton as a vendor, as their latest<br>
firmwares are not RFC compliant, and may<br>
not work properly.<br></blockquote><div><br></div><div>See (3).</div><div> </div><div>-jdm</div></div></div></div>