<div dir="ltr"><br><div class="gmail_extra"><br><br><div class="gmail_quote">On Fri, Apr 18, 2014 at 11:04 AM, Eric Sharkey <span dir="ltr"><<a href="mailto:eric@lisaneric.org" target="_blank">eric@lisaneric.org</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><div class="">On Fri, Apr 18, 2014 at 10:16 AM, Philip Isaacs <<a href="mailto:showcasefloyd@gmail.com">showcasefloyd@gmail.com</a>> wrote:<br>
> I called the number I was given by Comcast for CC activation and that seem<br>
> to work okay, but as I heard that isn't the same as Tier2 support were can<br>
> talk to people who know about the hardware.<br>
><br>
> Has anyone else has an experience like this. It seems like this something<br>
> incorrect on Comcast's side.<br>
<br>
</div>I've read reports from other users in situations like this. It looks<br>
like your CC is activated on Comcast's network, but may not be<br>
correctly tied to your account. The problem definitely sounds like an<br>
issue on the Comcast side of things.<br>
<br>
Per the wiki:<br>
<br>
<a href="http://www.mythtv.org/wiki/Configuring_MythTV_for_the_HDHomeRun_Prime" target="_blank">http://www.mythtv.org/wiki/Configuring_MythTV_for_the_HDHomeRun_Prime</a><br>
<br>
"The direct number to the Comcast CableCARD activation line is<br>
<a href="tel:877-405-2298" value="+18774052298">877-405-2298</a>, which should connect you directly to a human. Don't<br>
bother calling the number that your device recommends; that is just<br>
the normal customer service number."<br>
<br>
Eric<br>
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</blockquote></div><br><br clear="all"><div><font color="#000000">Hey Eric,</font></div><div><font color="#000000"><br></font></div><div><font color="#000000">This is what i'm learning as well. On the Silicondust forum i learned that my card is probably "not staged" which is why i get the "<span style="background-color:rgb(244,244,244)"><font face="Arial, Helvetica, sans-serif"><span style="line-height:20.020000457763672px">access = not-subscribed" message. By the way I believe this is the number I called. The funny thing is that I was supposed to get a call back today from someone in support but I haven't heard anything from them yet.</span></font></span></font></div>
<div><span style="background-color:rgb(244,244,244);font-family:Arial,Helvetica,sans-serif;line-height:20.020000457763672px"><font color="#000000"><br></font></span></div><div><font face="Arial, Helvetica, sans-serif" color="#000000"><span style="line-height:20.020000457763672px;background-color:rgb(244,244,244)">Floyd</span></font></div>
</div></div>