<div dir="ltr"><br><div class="gmail_extra"><br><br><div class="gmail_quote">On Fri, Apr 18, 2014 at 10:09 AM, Richard Shaw <span dir="ltr"><<a href="mailto:hobbes1069@gmail.com" target="_blank">hobbes1069@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div class="gmail_extra"><div class="gmail_quote"><div class="">On Fri, Apr 18, 2014 at 9:05 AM, Philip Isaacs <span dir="ltr"><<a href="mailto:showcasefloyd@gmail.com" target="_blank">showcasefloyd@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><span style="color:rgb(51,51,51);font-family:Arial,Helvetica,sans-serif;font-size:14px;line-height:20.020000457763672px;background-color:rgb(244,244,244)">So i'm running Mythbuntu .25 and I finally decided to dive in an get an HDHR Prime CC. Also I upgraded the HDHR CC with the latest firmware (20140121).</span><br style="margin:0px;padding:0px;color:rgb(51,51,51);font-family:Arial,Helvetica,sans-serif;font-size:14px;line-height:20.020000457763672px;background-color:rgb(244,244,244)">
<br style="margin:0px;padding:0px;color:rgb(51,51,51);font-family:Arial,Helvetica,sans-serif;font-size:14px;line-height:20.020000457763672px;background-color:rgb(244,244,244)"><span style="color:rgb(51,51,51);font-family:Arial,Helvetica,sans-serif;font-size:14px;line-height:20.020000457763672px;background-color:rgb(244,244,244)">It arrived yesterday and I got it up and running on the mythbox no problem (Mythbuntu already has all the libraries and the HD Homerun Gui installed).</span><br style="margin:0px;padding:0px;color:rgb(51,51,51);font-family:Arial,Helvetica,sans-serif;font-size:14px;line-height:20.020000457763672px;background-color:rgb(244,244,244)">
<br style="margin:0px;padding:0px;color:rgb(51,51,51);font-family:Arial,Helvetica,sans-serif;font-size:14px;line-height:20.020000457763672px;background-color:rgb(244,244,244)"><span style="color:rgb(51,51,51);font-family:Arial,Helvetica,sans-serif;font-size:14px;line-height:20.020000457763672px;background-color:rgb(244,244,244)">Okay, I called up Comcast and it was activated in a couple of minutes. Great! Here's where the trouble starts.</span><br style="margin:0px;padding:0px;color:rgb(51,51,51);font-family:Arial,Helvetica,sans-serif;font-size:14px;line-height:20.020000457763672px;background-color:rgb(244,244,244)">
<br style="margin:0px;padding:0px;color:rgb(51,51,51);font-family:Arial,Helvetica,sans-serif;font-size:14px;line-height:20.020000457763672px;background-color:rgb(244,244,244)"><span style="color:rgb(51,51,51);font-family:Arial,Helvetica,sans-serif;font-size:14px;line-height:20.020000457763672px;background-color:rgb(244,244,244)">I can scan for channels (although I only seem to find HD channels -weird). But when I try to view any channel (using VLC) but I get nothing but a blank/black screen, but both VLC and the Homerun Gui report that packets of data are being sent but not audio or video. </span><br style="margin:0px;padding:0px;color:rgb(51,51,51);font-family:Arial,Helvetica,sans-serif;font-size:14px;line-height:20.020000457763672px;background-color:rgb(244,244,244)">
<br style="margin:0px;padding:0px;color:rgb(51,51,51);font-family:Arial,Helvetica,sans-serif;font-size:14px;line-height:20.020000457763672px;background-color:rgb(244,244,244)"><span style="color:rgb(51,51,51);font-family:Arial,Helvetica,sans-serif;font-size:14px;line-height:20.020000457763672px;background-color:rgb(244,244,244)">Okay, so here is what I think is the problem. The HDHR log tells me that each channel I subscribe to is "access = not-subscribed". Even if it is a channel I am paying for (ie should be authorized). So is this on my end or is it on the Comcast side? Below is most of the data reported to me by the HDHR CC.</span><br style="margin:0px;padding:0px;color:rgb(51,51,51);font-family:Arial,Helvetica,sans-serif;font-size:14px;line-height:20.020000457763672px;background-color:rgb(244,244,244)">
<br style="margin:0px;padding:0px;color:rgb(51,51,51);font-family:Arial,Helvetica,sans-serif;font-size:14px;line-height:20.020000457763672px;background-color:rgb(244,244,244)"><span style="color:rgb(51,51,51);font-family:Arial,Helvetica,sans-serif;font-size:14px;line-height:20.020000457763672px;background-color:rgb(244,244,244)">I did call Comcast (3 times last night) and was able to get someone in Tier 2 support, but I could tell the person I was speaking with had no idea what was wrong.</span></div>
</blockquote><div><br></div></div><div>The stuff below looked OK, but I hope you called the special CableCard number and not the main support number. One of those dummies changed my account from CableCard to STB and even though I called the CC number to get it fixes they said they were locked out of that setting. I finally had to get a tech out who gave up and put in a new CC and finally got me going again. </div>
<span class="HOEnZb"><font color="#888888">
<div><br></div><div>Richard</div></font></span></div></div></div>
</blockquote></div><br></div><div class="gmail_extra">Hey Richard,</div><div class="gmail_extra"><br></div><div class="gmail_extra">I called the number I was given by Comcast for CC activation and that seem to work okay, but as I heard that isn't the same as Tier2 support were can talk to people who know about the hardware. </div>
<div class="gmail_extra"><br></div><div class="gmail_extra">Has anyone else has an experience like this. It seems like this something incorrect on Comcast's side.</div><div class="gmail_extra"><br></div><div class="gmail_extra">
Floyd</div></div>