<div class="gmail_quote"><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div class="im">
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</div>According to their website, you have to order either digital value or<br>
digital basic packages, then you have to pay an additional 6.99 for HD<br>
service, and then I'm not sure if that includes the cost of the first<br>
box/card or not. For the longest time, I've just had basic cable<br>
(since I could only capture analog and clear QAM, and didn't want to<br>
pay for multiple cable boxes and HDPVRs). I called them to upgrade<br>
(and gave them the ole 'Comcast is offering...." routine) and they<br>
gave me digital value + HD + 1 cable card for 69.99 for 12 months. So<br>
they should have added any flags necessary at that time. What I'm<br>
thinking happened was that my account got messed up when we were<br>
trying to get the cablecard to activate. He tried several different<br>
things. A couple of times he wiped everything on my account to start<br>
fresh, another time he authorized my account for every single channel<br>
to see if that would make a difference....and I was hoping he'd forget<br>
and leave it that way :) . So likely the flags got messed up when we<br>
were playing with all of that stuff.<font color="#888888"><br></font></blockquote><div><br>Ah, see I was in the same boat, I've only ever had the basic cable service. When I got the CableCard I realized I'd need to sign up for something extra or I wouldn't know if it was working or not, so I added the digital value service. The people at the desk did seem sure that it would include the HD package for free. From their additional options pricing sheet, $6.99 is the rental fee for an HD receiver, so maybe that's what they were quoting for you? I double-checked with them just now, and they didn't add any charge like that to my account, but I guess we'll see what I have when I activate the card.<br>
<br>-Alex<br></div></div>