<div class="gmail_quote">On Fri, May 27, 2011 at 7:31 PM, Jay Ashworth <span dir="ltr"><<a href="mailto:jra@baylink.com">jra@baylink.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div class="im">No, it's *not* always our fault. MythTV is *very* powerful, very</div>
complicated, and not always nearly as rugged as I would like for it to<br>
be. But since there's no reasonable way to back out an upgrade, what<br>
can you do, when you "upgrade it", and it goes in the toilet?</blockquote><div><br></div><div>One thing you can do, that a lot of people never bother with: submit bugs, and help fix the issues. This can require a bit of work on the part of the user, but it really is the way to get things working. We have a lot of tickets unresolved, and a good chunk of them is because when we come up with a potential fix, the user is not around to help test the fix. This means that the ticket generally gets closed without true resolution, and needlessly.</div>
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