<span style="font-family: arial,sans-serif;">On Jan 16, 2008 11:44 AM, Ryan Steffes <<a href="mailto:rbsteffes@gmail.com">rbsteffes@gmail.com</a>> wrote:</span><br style="font-family: arial,sans-serif;"><div style="font-family: arial,sans-serif;" class="gmail_quote">
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Just to wrap this up, today I was informed by someone at the customer<br>service center their managers have told them they didn't provide ANY
<br>STB with active firewire ports and they had no intention to, saying<br>they believed they weren't required to until next year (I'm pretty<br>sure they were confusing the OTA digital mandate with the HD 1394<br>
mandate). Since I didn't have a copy of the regs with me, and my<br>lunch break was already about 40 minutes long from standing in line, I<br>opted for just continuing to use my blaster with s-video out.<br><br>Time Warner is ingenious. They just make it so dang inconvenient to
<br>argue with them, they suck your will right out of you before forcing<br>them to do something they don't want to.<br></blockquote></div><br style="font-family: arial,sans-serif;"><span style="font-family: arial,sans-serif;">
Ryan,</span><br style="font-family: arial,sans-serif;"><br style="font-family: arial,sans-serif;"><span style="font-family: arial,sans-serif;">Cox Cable suddenly turned off the IEEE1394 ports for all of their set top boxes last August. I was successful in getting them turned back on in short order by filing a complaint with the FCC and writing emails to many Cox executives.
</span><br style="font-family: arial,sans-serif;"><br style="font-family: arial,sans-serif;"><span style="font-family: arial,sans-serif;">See my posts at: <a href="http://www.gossamer-threads.com/lists/mythtv/users/286001?search_string=cox%20fcc;#286001">
http://www.gossamer-threads.com/lists/mythtv/users/286001?search_string=cox%20fcc;#286001</a>.</span><br style="font-family: arial,sans-serif;"><br style="font-family: arial,sans-serif;"><font color="black" face="Verdana,Arial,Helvetica" size="2">
<font color="black" face="Verdana,Arial,Helvetica" size="2"><span style="font-family: arial,sans-serif;">The specific </span><b style="color: black; background-color: rgb(170, 170, 255); font-family: arial,sans-serif;">FCC
</b><span style="font-family: arial,sans-serif;"> regulation that requires the firewire ports to be active is 47cfr76.640 where it </span><br style="font-family: arial,sans-serif;"><span style="font-family: arial,sans-serif;">
says: </span><br style="font-family: arial,sans-serif;"> <br style="font-family: arial,sans-serif;"><span style="font-family: arial,sans-serif;">(4) Cable operators shall: </span><br style="font-family: arial,sans-serif;">
<br style="font-family: arial,sans-serif;"><span style="font-family: arial,sans-serif;">(i) Effective April 1, 2004, upon request of a customer, replace any leased </span><br style="font-family: arial,sans-serif;"><span style="font-family: arial,sans-serif;">
high definition set-top box, which does not include a functional IEEE 1394 </span><br style="font-family: arial,sans-serif;"><span style="font-family: arial,sans-serif;">interface, with one that includes a functional IEEE 1394 interface or
</span><br style="font-family: arial,sans-serif;"><span style="font-family: arial,sans-serif;">upgrade the customer's set-top box by download or other means to ensure that </span><br style="font-family: arial,sans-serif;">
<span style="font-family: arial,sans-serif;">the IEEE 1394 interface is functional. </span><br style="font-family: arial,sans-serif;"> <br style="font-family: arial,sans-serif;"><span style="font-family: arial,sans-serif;">
(ii) Effective July 1, 2005, include both a DVI or HDMI interface and an </span><br style="font-family: arial,sans-serif;"><span style="font-family: arial,sans-serif;">IEEE 1394 interface on all high definition set-top boxes acquired by a cable
</span><br style="font-family: arial,sans-serif;"><span style="font-family: arial,sans-serif;">operator for distribution to customers.</span> </font></font><br><br>My guess is the local tech that you spoke to has no idea what firewire or IEEE1394 is. You need to escalate this to a manager in order to have an intelligent conversation.
<br><br>Good luck.<br><br>Tom