Had no idea thanks. I'll try to post most of my bug/things here first. <br><br><div><span class="gmail_quote">On 10/30/05, <b class="gmail_sendername">Michael T. Dean</b> <<a href="mailto:mtdean@thirdcontact.com">mtdean@thirdcontact.com
</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Joseph A. Caputo wrote:<br><br>> MacNean Tyrrell wrote:<br>><br>
>><br>>> Already fixed (by totally reworking the controls), but thanks for<br>>> reporting it on the list before making a ticket. That's one more<br>>> feature we'll all enjoy because of the developer time you've
<br>>> saved by<br>>> not making a ticket for them to deal with. :)<br>>><br>>> <a href="http://cvs.mythtv.org/trac/ticket/473">http://cvs.mythtv.org/trac/ticket/473</a><br>>><br>>> Mike
<br>>><br>>><br>>> Is that sarcastic? Sorry didn't realize i was supposed to make<br>>> tickets and stuff. Thought it wasn't supposed to work that way, but<br>>> i thought it might, so i didn't want to make a ticket for something
<br>>> stupid like that. But if i'm supposed to i will.<br>><br>> No, that wasn't sarcastic. Too many people go ahead and create a<br>> ticket for any little problem, without reporting it on the -users<br>
> mailing list first to find out if it's a real bug. Kudos to you for<br>> taking the time to do a little homework before making a developer have<br>> to waste time closing out an invalid ticket.<br><br>Right. I was truly thanking you. Sorry for the confusion, but I really
<br>wanted to thank you for posting it here first. Too many already-fixed<br>bugs or non-bugs get reported on Trac and a lot of developer time is<br>wasted on them.<br><br>Often, the developer closes the ticket as invalid with a short message
<br>describing why it's invalid and then the user--unable to understand why<br>it's invalid based on the short message--reopens the ticket, forcing the<br>developer to re-close the ticket with a much longer, more descriptive
<br>message explaining exactly why it's invalid (i.e. already fixed,<br>misunderstanding of the feature, user-configuration error, etc.)--and<br>sometimes this happens two or three times before the user understands<br>why the ticket is invalid. A /lot/ of developer time gets spent on
<br>tickets like these (individually, they may not take /that/ much time,<br>but together...) which turns out to be that much less time the developer<br>can spend writing code for Myth.<br><br>So, once again--this time, explicitly non-sarcastically--thank you.
<br><br>Mike<br>_______________________________________________<br>mythtv-users mailing list<br><a href="mailto:mythtv-users@mythtv.org">mythtv-users@mythtv.org</a><br><a href="http://mythtv.org/cgi-bin/mailman/listinfo/mythtv-users">
http://mythtv.org/cgi-bin/mailman/listinfo/mythtv-users</a><br></blockquote></div><br><br clear="all"><br>-- <br>Sincerely, <br><br>MacNean C. Tyrrell