That's just plain not right. I picked up 2 HDTV boxes from my local
Comcast (Vancouver WA) without any problems whatsoever. I didn't even
want HDTV - I just wanted S-Video output and that's the only boxes
(except for their DVR) that support HDTV. You don't need an HD monitor
for HD to work either. I use the SVideo output on my 36'' Sony without
any problems and it is a much clearer picture on the HD channels as
well.<br>
<br>
Just go down to the office and pick one up - don't worry about the
morons on the phone - the people at the store will just give you the
box. Make sure it does have the firewire ports on the back however. <br>
<br>
Typical Comcast issue - just be persistant and they don't know enough to continue the argument for long :)<br>
<br>
John W Higgins<br>
<a href="mailto:wishdev@gmail.com">wishdev@gmail.com</a><br><br><div><span class="gmail_quote">On 10/7/05, <b class="gmail_sendername">Chris Ribe</b> <<a href="mailto:chrisribe@gmail.com">chrisribe@gmail.com</a>> wrote:
</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">I don't yet have a frontend capable of processing HDTV, but I decided
to go ahead and call Comcast and get an HDTV/Firewire box.
I figure I can get the Firewire transport working before I shell out
for a new computer.<br>
<br>
Anyhow, when I asked for a box with a firewire port on it, the rep
said, "A what?" and then put me on hold while she went to find an HDTV
specialist. I was then told that, "at this time, the only
connections supported are DVI and HDMI."<br>
<br>
I said, "Fine, just bring it anyway." <br>
<br>
I'm hoping they just didn't know what they were talking about or just
repeating the company line. I also hope they won't hassle me at
the install because I don't have an HDTV monitor.<br>
<br>
I was told that I couldn't just pick up the box, and that the
technician won't leave until everything is working. To make
matters worse, I won't even be around when they come to do the
installation.<br>
<br>
Hopefully if I leave a note that says, "Dear Comcast guy, I know what I
am doing, please just leave the box and go about your business." there
will be a box there for me when I get home.<br>
<br>
Any helpful advice and or pertinant anecdotes out there?<br>
<br>
Thanks,<br><span class="sg">
Chris Ribe<br>
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