[mythtv-users] Guide data disappeared

[Hika van den Hoven]

Hoi Mike,

Monday, April 24, 2017, 5:10:53 PM, you wrote:

> On 04/23/2017 08:01 PM, Mark Perkins wrote:

>   



> On 24/04/17 12:02, Mike Carron wrote:
> This afternoon around 2             or 3 pm, my backend lost all
> guide data. If I look at the             Listings on MythWeb, every
> channel shows "NO DATA". This is             on a system that has
> been running without problem for over 3             years and is
> still on 0.27.4/fixes. Everything else seems to             be fine;
> live tv works, I can record the show I'm watching             but
> all scheduled recordings disappeared. I can play back            
> existing recordings with no problem. I'm assuming the            
> problem will self-correct with the next download from            
> Schedules Direct but that may be wishful thinking. If it            
> doesn't I guess I'll have to find the proper            
> Mythfilldatabase script to repopulate the database from             Schedules Direct.
> There was a short segment in the backend log that was out of the   
> ordinary and that I hadn't seen before. I attached it. All the      
> rest of the log contained routine entries that I see every time      I look at a log.

> Has anyone seen this before or have any idea what may have          happened?
> Thanks,
>   
> mike
>   
>   
>   
> When you say short segment out of the ordinary, do you mean the    
> "Expire autoexpire.cpp:641 (SendDeleteMessages) Expiring 0 MB for   
> 1730 at 2017-04-23T21:42:48Z => Unknown" line?

> I think that is just expiring a LiveTV entry where there is no     
> guide data loaded so would be symptom rather than cause. The      
> unknown is because there is no program title when there is no       guide data.

> Can you just run mythfilldatabase from the command line as your    
> normal mythbackend user (probably mythtv) and does that fix it?     
> Actually probably should be mythfilldatabase --dd-grab-all.

> If you run from the command line the terminal output might provide 
> some more clues about what is happening.

> Otherwise maybe worth logging into your Schedules Direct account   
> and confirming that all is correct there (I don't use Schedules     
> Direct so don't know what "correct" might look like.)

> There used to be an issue with old cache files that couldn't be    
> deleted but I thought that got fixed long long time ago. Could       try:
> ls -ld /tmp/mythtv*

> ***
> Yeah, I ran mythfulldatabase yesterday and       that appeared to
> correct the problem. I still have no idea what       happened
> though. What would cause all guide data to be deleted?

> mike

Did you recreate your video-source(s)? Because the listing data is
linked to them. Deleting them also deletes the listing data.

Tot mails,
  Hika                            mailto:hikavdh at gmail.com

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