[mythtv-users] FIOS copy protecting national Fox channels

[David Engel]

On Wed, Jul 15, 2015 at 01:13:13AM +0000, Gary Buhrmaster wrote:
> On Wed, Jul 15, 2015 at 12:44 AM, David Engel <david at istwok.net> wrote:
> > ... I'm not sure he really understands the issue with the CCI bits.
> 
> It is a rare (first level) CSR that understands the engineering at that level,
> although the better ones know enough to refer you to someone who
> does.  And there is always the magic word to escalate to someone
> who knows at least two programming languages: https://xkcd.com/806/ :-)

:)

> >  When I answered that the problem still persists, he wondered if
> > there was something more he needed to do to configure my cablecards.
> 
> And the answer is no, this is a headend engineering issue.  The
> CSRs that you talk to have no way to configure that equipment.
> With FIOS, it probably means one of their two Super HeadEnds,
> although it might be at one of their regional Video Hub Offices.
> 
> > If he hasn't escalated the problem to someone who knows about CCI yet,
> > hepefully he eventually will when I keep reporting that the problem
> > still exists.
> 
> If you cannot make progress, you may want to try the Verizon Direct
> forums.  There are claims you get a slightly more technical level of
> support there (of course, as always, your experience will vary).

Good idea.  I just posted.  I checked the FIOS and FIOS TV forums last
night and again just now, but no one else has reported the problem.
I'm really hoping it's just a matter of Fox changing something in
their feeds that Verizon hadn't noticed yet and can override.

David
-- 
David Engel
david at istwok.net