[mythtv-users] Comcast 'flees $45bn monster-merger with Time Warner Cable'
Eric Sharkey
eric at lisaneric.org
Fri Apr 24 20:00:01 UTC 2015
On Fri, Apr 24, 2015 at 3:30 PM, Stephen P. Villano
<stephen.p.villano at gmail.com> wrote:
> It's been my repeated experience that when two corporations merge, with
> one having lousy customer service, the one that had barely acceptable or
> even excellent customer service tends to end up having lousy customer
> service.
>
> Examples are the Sanyo-Fisher merger and the Sears-Kmart merger.
In those examples, the un-merged companies competed for customers but
the merged companies have a reduced need to compete for customers
because the number of options for those customers to turn to a
competitor are reduced. Since Comcast/TW have fully segregated
markets and don't compete for customers, it's not clear how much we
can learn from those examples. If we were talking about a merger of
Comcast and Verizon, where service areas overlap, you would have a
point, but it's not the case here.
Eric
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