[mythtv-users] Comcast Homerun Prime Cablecard activation issues

[Stephen P. Villano]

On 10/11/14 2:23 PM, Peter Bennett (cats22) wrote:
> I have been using a Homerun Prime for almost a year with no issue. It
> broke and I got a new one under warranty. I plugged my cablecard into
> the new homerun prime and  the device web admin page told me to call and
> get it activated. The people at Comcast were unable to activate due to
> it "already being paired with my old Homerun Prime", even after I went
> and exchanged the cable card for another one. They insisted a technician
> visit was needed.
>
> Later I tried a test of watching a program through the Homerun prime
> config GUI. I was surprised to find it receives the encrypted channels
> perfectly. I switched mythtv to the new device id and found my channels,
> both basic channels and cable channels receive and record perfectly, in
> spite of the web interface saying I needed to call to activate. I
> canceled the technician visit appointment.
>
> As soon as I use it for watching, the web interface message telling me
> to activate disappears. It says "Card Authentication success, Card OOB
> Lock success, Card Validation none. The message saying I have to call
> and activate comes back a little later if I do not watch anything for a
> while.
>
> Some things are different - the web interface does not show the channel
> lineup (channel lineup shows no channels), and using the command
> "hdhomerun_config FFFFFFFF get /tuner2/vstatus" shows "auth=subscribed
> cci=none cgms=none" where before it showed "auth=subscribed
> cci=unrestricted cgms=n/a"
>
> Does anybody know what is going on? Is the whole activation process
> unnecessary? Should I leave well alone since it is working or try
> spending more time on the phone or with a technician visit?
>
> Peter
> _______________________________________________
To be honest, I have the same general impression from my FIOS. The page
keeps telling me to activate it, Verizon was utterly unable to get it to
"activate", yet I was able to watch my regular and premium channels. I
don't have encrypted channels, so that experience is lacking.