[mythtv-users] Any Comcast CableCard users in Colorado Springs, CO?

[Aaron Rich]

I'm in the Springs and had to call several times to get comcast to
fully activate the card properly. I had the exact same problem that
everything looked like it should work, but I couldn't get anything in
the 700s.

The final call I had them just fully remove and re add the card to get
it to work. Unfortunately, I don't remember exactly what got missed
with I fully got it working. They were helpful the whole time though
so it might just take a call or two and some patients.

When it's all working, you should be able to get all copy-free channels.

-Aaron

On Mon, Mar 5, 2012 at 6:20 PM, Dale Pontius <DEPontius at edgehp.net> wrote:
> On 03/05/2012 02:19 PM, Eric Sharkey wrote:
>> On Mon, Mar 5, 2012 at 2:08 PM, Mark Paulus
>> <mark.paulus at technologist.com> wrote:
>>> Basically, I have the CableCard, and it seems to be paired and activated.
>>> But I can only see the normal 2-76 channels.  I am not able to lock into
>>> any of the higher channels (100+).  So, I was wondering if it is an
>>> incomplete activation, or is it a limitation that Comcast has put on their
>>> channels?
>>
>> I'm not in Colorado, but it sounds like an incomplete activation to
>> me.  There have been several threads with similar problems in the
>> past.
>>
>> http://www.gossamer-threads.com/lists/mythtv/users/505740#505740
>
> I put in my CableCard a week or two back with Comcast, and it took me 2
> tries to get it properly activated.  I looked/posted here, and some of
> the advice to me was that frequently they'd get the card properly
> activated, but not properly associated with my Cable account.  So after
> my first activation attempt, the card said it was activated, but I
> believe on the CableCard Status screen it "Status: Not Staged" where now
> it says, "Status: Ready".
>
> A second call to Comcast, carefully mentioning what I knew so far, and
> she gave it another try.  She also gave me a different number to call in
> case what she suggested didn't work.
>
> I must say, the Comcast people have been courteous and helpful in all of
> this.
>
> Dale Pontius
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