[mythtv-users] HDHR Prime, , Comcast, CableCard, no encrypted channels

spectro spectro at gmail.com
Sat Feb 25 00:29:23 UTC 2012


On Fri, Feb 24, 2012 at 2:37 PM, Dale Pontius <DEPontius at edgehp.net> wrote:
> On 02/24/2012 02:35 PM, spectro wrote:
>> On Fri, Feb 24, 2012 at 12:29 PM, Dale Pontius <DEPontius at edgehp.net> wrote:
>>> 20120224-17:30:53 CableCARD: vchannel 13 (585MHz-9) access = subscribed
>>> 20120224-17:30:58 CableCARD: vchannel 13 (585MHz-9) access = not-subscribed
>>
>>
>> This looks like the same problem I had last Monday. The issue in my
>> case was the cablecard was not provisioned with the channel tiers
>> correctly. In your HDHR go to CableCard and then the Conditional
>> Access CA link (usually the first).
>>
>> If your Conditional Access Status is "Not Staged" that is your
>> problem. Contact your provider and ask to talk to a CableCard tech.
>> Have them double check your account.
>>
>> In my case, they ended up sending a truck with a new cablecard and
>> when the tech was talking to central to get it activated they realized
>> the card configuration was all messed up on their end.
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> You're right.  "Status: Not Staged".  Is this what Gary Buhrmaster spoke
> of when he said I needed a "hit"?  I also notice on one of the pages I
> see "Card OOB Lock: Success" so I presume that's not the problem.  I
> also see on one thread reference to a "DAC Init" or possibly a "Grand
> Slam Init".  Are those various levels of a "hit"?
>
> I'm also running the 10111025 firmware that came with it.  When I first
> powered up it gave a message about loading firmware, so I presumed it
> was getting the newest.  I downloaded 20120128 firmware when I began my
> installation.  I suppose I can install that and power off the card to
> force a reboot, then we'll see.
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The card needs more than just a "hit", likely the cable company has
your account messed up and the cablecard is not getting the channel
tiers you have subscribed. Contact customer service and ask them to
put you with somebody who has dealt with cablecard activations before,
they should know how to fix it.


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