[mythtv-users] HDHR Prime, , Comcast, CableCard, no encrypted channels

[Tom Hayward]

On Fri, Feb 24, 2012 at 11:29, Dale Pontius <DEPontius at edgehp.net> wrote:
> My CableCard is installed in the HDHR Prime, I believe it's activated,
> but I can't receive any encrypted channels.  I have these fun little
> lines in my logfile:
>
> 19700101-00:08:44 CableCARD: authentication status: authentication in
> progress
> 19700101-00:08:54 CableCARD: CableCARD: card id changed from 0 to xxxxxxxx
> 19700101-00:09:01 CableCARD: authentication status: authentication
> success, activation needed
> 19700101-00:09:11 CableCARD: message:
> /get_cc_url?CableCARD///apps/PhoneHome.html
> 20120224-16:33:10 CableCARD: time changed from Thu Jan 01 00:11:59 1970
> to Fri Feb 24 16:33:10 2012
> 20120224-16:33:36 CableCARD: message:
> /get_cc_url?CableCARD///apps/PhoneHome.html
> 20120224-16:47:22 CableCARD: authentication status: authentication
> success, activation success
>
> (Sorry for the line-wrap, I've fixed it before, but can't find the
> setting at the moment, and I'm in a hurry.)
>
> So it sure looks like I'm activated.  But when I try to tune any
> channels that I couldn't get with ClearQAM on my hvr-1600, the don't
> work.  In the log I have lines like this:
>
> 20120224-17:30:39 CableCARD: vchannel 9 (579MHz-6) access = unspecified
> 20120224-17:30:53 CableCARD: vchannel 13 (585MHz-9) access = subscribed
> 20120224-17:30:58 CableCARD: vchannel 13 (585MHz-9) access = not-subscribed
>
> Channel 9 is a standard channel, channel 13 is Discovery.  I've also
> looked on the Tuner menu, and there is no CCI or CGMS protection.
>
> Am I really activated, or is this some other type of problem?
> Is it appropriate for me to use that Comcast number being passed around
> here last year?  (What was it, anyway?)

Try pulling the CableCARD out of the Prime, then inserting it again.
This will "reboot" the card. I had a similar problem that this
procedure fixed, even when power cycling the Prime (with card
installed) did not! The next step is to call the CableCARD activation
number again and they can try resetting their end.

Tom