[mythtv-users] Comcast CableCard Info
robert.mcnamara at gmail.com
Thu Sep 15 16:35:15 UTC 2011
On Thu, Sep 15, 2011 at 9:34 AM, Eric Sharkey <eric at lisaneric.org> wrote:
> On Wed, Sep 14, 2011 at 11:47 PM, Justin Johnson
> <justin.johnson3 at gmail.com> wrote:
>> In response to Eric Sharkey:
>> I highly doubt that having a technician visit will really accomplish
>> anything that you couldn't do on your own, except to guarantee that it
>> is during business hours so the technician can contact someone with
>> some real power and knowledge at the local office.
>> It took me two weeks of on and off trying to get through to tier 2
>> support and then he had my activation problems sorted out in a matter
>> of minutes.
> I got through to tier 2 today and they sent several more resets, none
> of which had any effect. The tier 2 guy also said that they would
> need to send a technician out.
> I'm still planning to swap the cable card for another later today and try again.
Probably can't hurt... good luck!
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