[mythtv-users] CableCard surprise

[Kirk Bocek]

On 12/8/2011 6:51 AM, Jerry Rubinow wrote:
> On Thu, Dec 8, 2011 at 9:39 AM, Tom Bongiorno <two.bits.11 at gmail.com
> <mailto:two.bits.11 at gmail.com>> wrote:
>
>     On Thu, Dec 8, 2011 at 8:20 AM, Ronald Frazier <ron at ronfrazier.net
>     <mailto:ron at ronfrazier.net>> wrote:
>      > My guess is that Verizon uses switched digital video, which would
>      > require you to use a tuning adapter hooked up to your system so that
>      > your Prime/Ceton can properly tune channels. That said, looking
>     at the
>      > pics of a DCT-700 online, that does not appear to have any USB
>      > connections. My guess is that someone screwed up and sent you a
>      > digital adapter instead of a tuning adapter.
>      >
>      > Once you properly get a tuning adapter, I'm fairly certain the FCC
>      > rules say that they can't charge you extra for them.
>      >
>      > --
>      > Ron Frazier
>      > _______________________________________________
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>      > mythtv-users at mythtv.org <mailto:mythtv-users at mythtv.org>
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>
>     I don't recall which CC device you have, but it is also worth
>     mentioning that the Ceton does not support tuning adapters under linux
>     at this time.
>
>
> I have a brand new HDHR Prime, as yet unused.  I tried to activate the
> M-Card last night via Verizon's site, but it said it was unable to.  I
> then tried a chat support session, but the person there was unable to as
> well, and ended up telling me to call when their tech support department
> was open. The Prime has no problem seeing the card and displaying its stats.
>
> I hope the adapter isn't required.  It would be nice not to have another
> device in the loop.  Anyone else in eastern Pennsylvania with FIOS know
> the answer for our area?

This may be specific to Comcast but when setting up my HDHR prime, I 
found an 800 number under CableCard Menu | CableCard Pairing on the 
Prime. The number seemed to go through to some special Comcast 
department that immediately answered and was able to immediately fix my 
M-Card issues.