[mythtv-users] Comcast CableCard Info

[Steven Adeff]

On Mon, Aug 1, 2011 at 7:19 PM, Patrick Oglesby <octoberblu3 at gmail.com> wrote:
> On Mon, Aug 1, 2011 at 6:42 PM, Steven Adeff <adeffs.mythtv at gmail.com> wrote:
>> On Mon, Aug 1, 2011 at 6:33 PM, Ronald Frazier <ron at ronfrazier.net> wrote:
>>> On Mon, Aug 1, 2011 at 6:21 PM, Steven Adeff <adeffs.mythtv at gmail.com> wrote:
>>>> I am using the default ip and have the latest firmware's uploaded from
>>>> that page as well (though I don't know where to check the hardware #
>>>> but I do see the firmware info).
>>>
>>> Well, there goes that theory then. I have no idea what the difference
>>> would be. Someone else here accomplished it under linux, and they were
>>> a comcast customer. I can't find any other common factors that would
>>> be responsible.
>>>
>>> It might not hurt to give ceton support an email and see if they've
>>> got any suggestions
>>
>> excellent idea, I just submitted a support ticket with Ceton, we'll
>> see what they say. I'll keep the list updated.
>>
>> Hopefully the Comcast support guy, who knows of the Ceton card and was
>> fine with me using linux, except for that he did not know the setup
>> procedure in linux, can figure things out.
>>
>
> Hi,
>
> I was able to get my Ceton paired under linux.  About the only
> different I said to the CSR on the phone was to make sure to send the
> signal for a one-way device.  CableCARDs are two-way capable, but the
> Ceton device is not.  From what I have read elsewhere, Tivo's are
> two-way devices and most of the CSR's probably assume that's what you
> have (even if you say this is for the Ceton).
>
> I'm not sure if this is your hangup, or perhaps you have a bad
> CableCARD.  I didn't have any trouble at all, so I can't really be of
> much help with your diagnosis.
>
> Good luck.

The Comcast fellow said right now they are not set up for two-way
devices, so that field is always set as one way in their system right
now.

They think it may be a bad cable card as well. I just got off the
phone and they said they needed another piece of info to try and
"reset" the card or something (not quite sure I understood what he was
saying), and that if it does not work after this they will want me to
get another cable card to try.

With my luck, it will have been a bad cable card this whole time...



-- 
Steve
http://www.mythtv.org/wiki/User:Steveadeff
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