[mythtv-users] Going to add HD-- anyone with the WD "green"sata drive?

John Drescher drescherjm at gmail.com
Mon Mar 16 17:24:14 UTC 2009


On Mon, Mar 16, 2009 at 1:21 PM, David Brodbeck <gull at gull.us> wrote:
> On Mon, March 16, 2009 1:35 am, Bob Long wrote:
>> Shawn Rutledge wrote:
>>> I still have the old one sitting around, can't decide whether to RMA
>>> it or not because I can't be sure it's really defective.
>>
>> Visit www.wdc.com and use their diagnostic software. If it fails that,
>> there
>> should be no reason they won't accept that it's defective.
>
> I find that Western Digital is very generous about their RMAs.  I've sent
> in drives where I had no diagnostic information beyond "the RAID
> controller kicked it out for some reason" and they've always exchanged
> them without question.  I try not to abuse that, but sometimes it's the
> easiest way to deal with intermittent failures.
>
This is the same with seagate. You fill in the form on their web page
and send the drive back without any diagnostics needed..

John


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