[mythtv-users] SA 3250 No Longer Recognized.

[Batshua bat Yehonatan]

On Mon, Feb 9, 2009 at 4:05 PM, Nick Rout <nick.rout at gmail.com> wrote:

> On Tue, Feb 10, 2009 at 9:07 AM, Batshua bat Yehonatan
> <batshua at gmail.com> wrote:
> > On Mon, Feb 9, 2009 at 2:02 PM, Robert McNamara <
> robert.mcnamara at gmail.com>
> > wrote:
> >>
> >> On Mon, Feb 9, 2009 at 11:56 AM, Batshua bat Yehonatan
> >> <batshua at gmail.com> wrote:
> >> > On Mon, Feb 9, 2009 at 1:52 PM, Robert McNamara
> >> > <robert.mcnamara at gmail.com>
> >> > wrote:
> >> >>
> >> >> On Mon, Feb 9, 2009 at 11:47 AM, Brad DerManouelian
> >> >> <myth at dermanouelian.com> wrote:
> >> >> > On Feb 9, 2009, at 11:36 AM, Batshua bat Yehonatan wrote:
> >> >
> >> > Won't they notice when they come over that it's NOT the TV I have?
> >> > _______________________________________________
> >> >
> >>
> >> Why would they roll a truck for a box switch?  And the tech isn't
> >> going to know what TV you said you had.
> >
> > I don't know, but every time we've gotten a new cable box, they've come
> in
> > to do the switch.  We just had one done recently on the upstairs cable
> box.
>
> even still i doubt that the guy in the truck is the same as the guy on
> the phone or that the guy in the truck will be checking your TV model.
> Even if he does: "the guy on the phone misunderstood me, just gimme
> the damned box"
>

According to the nice man I talked to at TWC, the boxes arrive from
warehouse with the ports disabled.  (But it was working before!  What the
heck?!)  The updates are handled by SA, not by them.  According to the SA
PDF manual thingie I found online, the ports are "reserved" and may be
disabled.  So... it turns out that SA has an FCC-questions related phone
number that is NOT toll-free.  I shall be calling them tomorrow.

Do we think TWC is lying and passing the buck here?
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