[mythtv-users] SA 3250 No Longer Recognized.

Batshua bat Yehonatan batshua at gmail.com
Mon Feb 9 19:56:47 UTC 2009


On Mon, Feb 9, 2009 at 1:52 PM, Robert McNamara
<robert.mcnamara at gmail.com>wrote:

> On Mon, Feb 9, 2009 at 11:47 AM, Brad DerManouelian
> <myth at dermanouelian.com> wrote:
> > On Feb 9, 2009, at 11:36 AM, Batshua bat Yehonatan wrote:
> >
> >> I had my PVR working PERFECTLY -- for about half an hour.  Then, my
> cable
> >> company did some sort of system update and now Myth doesn't recognize my
> >> cable box as a STB.  I have reason to believe the update may have
> crippled
> >> my FireWire ports, but I am unsure since I don't know how to interpret
> the
> >> plugreport results I got.
> >>
> >> Given this catastrophic turn of events, what would be the next logical
> >> step?  Should I call my cable company, play dumb girl and tell them that
> >> they broke my cable box and it doesn't work so I can get one with an
> >> uncrippled port?  Should I call them up and tell them straight up that
> their
> >> last system update broke my FireWire and I have a legal right to a
> working
> >> port on my cable box?  Is it too premature to decide between these two
> >> choices?  Should I be doing some other tests instead?
> >>
> >> Thank y'all so much for your time and patience.
> >
> > Personally, I would call and say, "I have been using my cable box hooked
> up
> > to my TV's firewire port and it suddenly stopped working. This is the
> only
> > free port I have on my TV. How can I get this to work again?"
> >
> > You will only confuse the person who answers with any more information
> than
> > that - and may even confuse them with that. If they refuse to get you a
> STB
> > with working Firewire, you can then ask to speak with a manager. If they
> > refuse, you can quote the FCC ruling that says they are legally obligated
> to
> > give you a box that has a working firewire connection. If that doesn't
> work,
> > you can then threaten to call the FCC and file a report against them.
> >
> > -Brad
> >
> > _______________________________________________
> > mythtv-users mailing list
> > mythtv-users at mythtv.org
> > http://mythtv.org/cgi-bin/mailman/listinfo/mythtv-users
> >
>
> If you do this, make sure to check out the 1394 trade association web
> site and get the model number of the TV you "have" because they'll ask
> :).
>
> Robert
>

Won't they notice when they come over that it's NOT the TV I have?
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