[mythtv-users] Directv vs Dish

George Mari george_mythusers at mari1938.org
Fri Apr 25 13:59:44 UTC 2008

Mark wrote:
> George Mari wrote:
>> jedi wrote:
>>> On Thu, Apr 24, 2008 at 03:41:03PM -0400, Conrad wrote:
>>>> I just got off the phone with one of their reps (just collecting info) and
>>>> her quote was that there would be no charge for the receivers if I got the
>>>> service.
>>> ...I was just going based of their respective websites.
>>> I suspect that if I call them (DTV) and ask to be connected 
>>> to cancellations that they might be willing to give me a 
>>> better deal.
>> [deleted]
>> The forums at dbstalk.com have some very helpful and legitimate tips on 
>> how to deal with DirecTV's customer reps to try to get a better deal 
>> when upgrading.  I was able to get 3 HD rcvrs for the price of 1, and 6 
>> mos. of HD access for free when I upgraded last November by following 
>> the advice on those forums.
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> Oh do tell....
> Please.

For me, when I wanted to upgrade, I first talked to Dish and got 
information on what kind of deal I would get if I switched.  But I also 
did research to see how I could fit one their settop boxes into my Myth 
setup.  I resolved before all of this that if I did not get a 
satisfactory deal from DirecTv, I would switch to Dish Network.

So when I called DirecTV and I wanted to upgrade to HD receivers, I told 
them that I wanted to upgrade, and I wanted it for a price similar to 
what I could get from Dish for the same equipment.  I really was willing 
to switch - it wasn't just talk.  It then became a bit  of a negotiating 
session, until I was satisfied with the offer they were giving me.

The other tips from dbstalk.com are, be polite, don't threaten or be 
demanding, etc.  They also explain who to talk to.  Search for 'upgrade 
deals' or 'ordering tips' on their forums.

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