[mythtv-users] Data Direct "service"

David Brodbeck gull at gull.us
Sat Apr 7 21:50:50 UTC 2007

Brian Guilfoos wrote:
> I love it.  Nothing quite like pissing off the customer by refusing to
> let him/her vent.  Admit a problem, inform that you are trying to fix
> it, and allow users to blow off a little steam.  Brownshirting it and
> locking critical threads will just push customers towards critical mass
> more quickly.

Well, except "customers" implies that we're paying something for the
service.  We're not, so we have to content ourselves with whatever
they're generous enough to provide.  It makes for a lopsided power

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