[mythtv-users] Wife Acceptance Factor question: dealing with crashes

Jarod Wilson jcw at wilsonet.com
Wed Oct 20 23:04:49 UTC 2004

On Wednesday 20 October 2004 13:34, Isaac Richards wrote:
> On Wednesday 20 October 2004 04:07 pm, Terry Mark wrote:
> > I setup a Myth box using Jarod's guide under FC2.  There are still
> > some rough edges (I have to run alsactl myself on login, the mythtv
> > user doesn't log in automatically, etc), but there's enough working
> > that I was willing to put in front of my wife.
> >
> > She loves it.  However, Myth seems to crash a lot.  Mostly it's the
> > frontend, usually in response to some apparently random button press
> > on the remote, but occassionally the backend crashes.  Since I'm using
> > the same motherboard Jarod specs in his guide (Chaintech 7NIF2 using
> > the onboard video; also a pair of  PVR250s), and nothing else is
> > running on these machines,  I'm assuming that I'm not the only one
> > living with these problems.
> >
> > I can ssh into the machine myself and kill/restart the frontend, and I
> > can restart the backend myself.  But my wife can't, nor could my
> > parents or grandparents or my kids.  This is seriously affecting the
> > WAF, since I'm trying to convince her that I need to buy and build a
> > few frontends...
> >
> > So, what do people do in these situations ? And, should I worry about
> > the crashes, or are these par for the course ?
> If you don't bother to properly report a crash, it can't be fixed.  What
> you're seeing is certainly not 'par for the course'.  My combined
> backend/frontend machine has been running now for around 40 days with quite
> a heavy recording schedule.

And I'm sitting on 90 days uptime now, also with a rather heavy recording 

> It _is_ however, 'par for the course' for people to bitch about a problem
> and not provide any useful information to help in debugging it.

I should probably put in a section in big red letters pointing people to info 
on what info to provide when they have problems...

Jarod C. Wilson, RHCE
jcw at wilsonet.com

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