[mythtv-users] How to make a good bug report?

John Goerzen jgoerzen at complete.org
Fri Jul 9 13:11:10 EDT 2004

On Fri, Jul 09, 2004 at 12:26:52PM -0400, Joseph A. Caputo wrote:
> On Friday 09 July 2004 09:55, John Goerzen wrote:
> > As I write that, it occurs to me that both machines with the problem
> > use AMD CPUs (one a AthlonXP 2800+, the other an Athlon64 running in
> > 32-bit mode), and the one without the problem is a Pentium M.
> ...but you didn't provide that information the first time.  In reporting 
> *any* bug for *any* software, you should at least include:

You are right.  I honestly thought that just about everyone would see
and be aware of the bug.  I didn't realize it was not seen universally.
I'll add everything you mentioned.  I think your list is a good one.

> - specific hardware information
> - specific OS version information
> - specific software version information

Well, not for any one.  I maintain OfflineIMAP, written in Python, and I
don't care at all about people's hardware and rarely care about their
OS when they send a bug report :-)

I will add the requested information now.

-- John

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