[mythtv-users] Serial port control of Shaw Cable digital boxes - update

[Harondel J. Sibble]

Just to let everyone know what's happening with this issue:

<sigh>

After never receiving a call back from the folks in Calgary, I called back 
today. The supervisor I spoke with didn't put any notes on my account so to 
make a long story short, I got put back in touch with Ron who originally 
enabled the serial port for me. He was a bit cranky that I was still pushing 
this issue after being told that they will not enable this feature for 
customers. He said that he had spoken to the head of Digital Cable for all of 
Shaw who said they aren't going to offer this feature to customers.  I 
mentioned that other people are interested in this and he said that 
regardless of this fact, Shaw will not provide this feature. After a bit of 
digging, it seems (amongst other unspoken concerns) there is a concern that 
this may cause problems with the digital service itself and they are doing 
this potentially for their protection. They will allow this when they decide 
too and offer the service with their own software to change channels etc.

I reiterated to Ron, that I and other folks wanted this feature and that I 
would continue to check back with them regularly about getting this enabled.

So, best thing I can think now is that Shaw customers start calling and 
pestering them to let them know that lots of people want this feature and 
that they should listen to the folks paying the bills.....




-- 
Harondel J. Sibble 
Sibble Computer Consulting
Creating solutions for the small business and home computer user.
help at pdscc.com (use pgp keyid 0x3AD5C11D) http://www.pdscc.com
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