[mythtv] Ticket locking and a PulseAudio fix

[Kevin Kuphal]

On Mon, May 9, 2011 at 12:41 PM, Kevin Kuphal <kkuphal at gmail.com> wrote:

> On Mon, May 9, 2011 at 9:00 AM, James Le Cuirot <chewi at aura-online.co.uk>wrote:
>
>> On Mon, 9 May 2011 08:12:24 -0500
>> Kevin Kuphal <kkuphal at gmail.com> wrote:
>>
>> > > I wish to express my concern at how tickets are sometimes being
>> > > handled by the developers, in particular with regard to how
>> > > PulseAudio users are being treated as second-class citizens. Now I
>> > > know that some of you have strong opinions about PulseAudio and you
>> > > are obviously entitled to those opinions. You are even entitled to
>> > > refuse your time to work on PulseAudio issues yourselves but please
>> > > do not lock such tickets without good reason. This prevents users
>> > > from talking about these issues or even providing possible fixes
>> > > without posting to this list as I am doing today.
>> > >
>> >
>> > My only comment on this is that this is *exactly* why the ticket is
>> > locked. It has been said time and time again.  Discussions occur on
>> > the discussion list.  The TRAC system for this project is not to be
>> > used as a conversation archive or discussion forum and, as such,
>> > tickets are locked when it occurs. This is not a slight against the
>> > ticket reporter, commenter, or the bug in question.  It is simply a
>> > mechanism to keep the ticket record clear of excess comments.
>>
>> That's fair enough and I'll be sure to come here in future. As someone
>> who hasn't subscribed to these lists before and simply found the ticket
>> through Google, I was not aware of that. Simply locking the ticket
>> doesn't really come across that way, especially when you also see
>> comments like "I highly recommend nuking all traces of pulseaudio from
>> any system where you intend to use audio." You could forgive me for
>> thinking that the developers were being less than helpful. Thank you
>> for clearing this up anyway.
>>
>
> It may not be spelled out quite so specifically, but the general sentiment
> is in the TicketHowTo linked at ticket creation.  It may be worth
> considering for the project to add a link to this on existing tickets since,
> as you point out, may be coming to the "party" late and have missed that
> part.
>

Nevermind my obvious overlooking of the link at the top of the page.  Given
that, I amend my suggestion to linking it down by the comments :)

Kevin
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